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The Inspector™ Infra Red Camera

Click PLAY below to watch an actual inspection of a home here in the Treasure Valley.

What is The Inspector™ Camera?

The Inspector™ camera is the ONLY furnace inspection camera on the market today that utilizes a high definition – high resolution camera and monitor. All other cameras use a basic modified home security camera that is low resolution and never intended to see small cracks inside of furnace heat exchangers.

For about seven years the Inspector™ camera system was the only effective inspection system on the market. However, in recent years the market has been flooded with extremely cheap knock-offs and the resulting drop in inspection quality has been a disaster. More and more professional inspection services are denouncing video inspections as ineffective and such poor quality that they actually don’t recommend video inspections at all.

That’s a real shame because the Inspector™ camera stands alone as the best way to use infrared technology and high resolution imaging combined with a true macro lens to see an extremely high quality and close-up view of the hidden conditions of furnace heat exchangers.

Inferior Cameras Don’t Protect the Homeowner

One of the major universal results of the companies utilizing the cheap knock-off cameras is that nothing happens. That’s right, not much of anything happens because the cameras are such low resolution that they don’t clearly show the image detail that allows homeowners to basically trust what the technician is showing them. The Inspector™ image speaks for itself and it is quite literally very clear as to what the homeowner is seeing. On the other hand, with a cheap knock-off camera, the technician is almost always in the position of trying to explain or even interpret what the homeowner is seeing. This puts the homeowner in the awkward position of either taking a leap of faith in the technician and believing what he is telling them, or simply ignoring what the technician says about heat exchanger failure in the belief that the technician is simply trying to sell them a furnace they most likely don’t even need.

Basically two main trust gaps are created in the scenario of a technician assuming that a homeowner will blindly trust them. The obvious problem is a visual one. With the cheap low-res cameras, there is no true detail in the image, so the homeowner is not sure at all of what they are viewing. This problem is eliminated when using the Inspector™ camera because the image the homeowner is shown is true high resolution. Another aspect of the clarity of the image a homeowner sees with the Inspector™ camera is the fact that the image is true infrared. The ability of infrared imaging is in the way an image is able to be defined. The US military uses infrared imaging for the very same reason that the Inspector™ camera does. They use it because infrared much more clearly defines the contrast of a portrayed image.

For example, if looking at rust and corrosion with an infrared camera, the details are clearly presented in brightly contrasted shades of what is called ‘Duotone’ or halftone reproduction of an image (in this case one of black and gray contrasting pixels). Competitors wrongly try to cheapen the value of infrared imaging by claiming that the Inspector™ is merely a black and white camera. The Inspector™ is anything but a black and white video camera. This is a dishonest attempt to devalue a superior product and throw up a smoke screen as to the fact that their inferior resolution cameras fail to show a clear enough image for the average homeowner to believe in and trust.


The Inspector™ camera is a true infrared camera system. Others may tout that their system is a color system, and while that would be a good thing if this were a television, it is the worst thing possible for a heat exchanger inspection camera. Here is the key—infrared photography shows corrosion within a furnace heat exchanger very dramatically, but color cameras completely miss the corrosion. The Inspector™ is not a black and white camera. The Inspector™ is a true high resolution infrared camera, and infrared can only be viewed on a ‘Duotone’ monitor (as previously explained).

Safety Inspections & Ethics

With today’s liability situation, HVAC companies need to do a very thorough and complete safety inspection of a homeowner’s furnace and heat exchanger. Only about 20% of the surface of a heat exchanger can actually be viewed with a flashlight and a mirror. With today’s technology, claiming to have done a complete examination of a heat exchanger without an inspection camera, borders on fraud, or at the very least, it would be incompetent. This is why Right Now Heating and Air Conditioning protects our customers by performing a TRUE safety inspection with The Inspector™.