READ REVIEWS FROM OUR CUSTOMERS
Crown Performance Horses
16:58 05 Jun 20
The service technician today was on time, knowledgeable, and got the job done quickly. She provided a quality job and took the time to make sure all our concerns were addressed. Definitely would recommend them!!!
15:37 01 Jun 20
The young man that installed our furnace was so friendly and efficient. Both men were very knowledgeable. The two that hooked up the gas line and showed us how the thermostat worked were so nice. Everyone was on time and helpful.
00:13 01 Jun 20
It was a good experience they were polite and stuck it through even with the hot weather. Trevor, our installer was very determined. 3 hours into the install which was from 9 a.m. to 3 p.m. , Saturday , lost his help in which he had to complete the job himself . He didn't leave tell 10 p.m. he gave it his best. In response he lined up a technician for Sunday tentatively 3 p.m. to 6 p.m. Sunday we got a call at 11:30 a.m. from Jeremiah the tech man and he showed up at 12 p.m. and was able to fix the issues by 1:15 p.m. everything is functioning perfect and were enjoying the rest of the afternoon. Our Rheem system is so efficient that we set it to 2 degrees warmer then were used to with our old system. We are very happy to have the new system now! Thanks, David and Pauline
01:30 31 May 20
We had our system replaced last August and as soon as the weather turned warm it just wasn't Cooling. We called today and they were able to get a technician out today to fix it. It turned out the coil had Frozen because the refrigerant was low due to a small leak. He fixed the leak stopped at the refrigerant and got it working again. The house is getting cool.!
00:38 31 May 20
Actually I don't know his name, it's not on invoice. He was a very polite person though and knowledgeable. I would recommend him to anyone.
21:56 30 May 20
Austin was great. He was punctual and was very courteous and professional. A class act and a great representative of Right Now
17:57 30 May 20
In January our furnace went out and Home Depot sent to us Right Now Heating & AC. We were out of town at the time but had someone staying in the home. Between all of us everything was coordinated excellently and a new furnace was put in, a Rheem, & it has worked beautifully since. A few days ago it was time to turn on the air-conditioner, an air conditioner that we have never never had a problem with. After a couple hours The house was almost as warm as it was outside but the pipe next to the new furnace was frozen as well as the one outside at the air-conditioner. And the AC did not work obviously. We called Right Now & they sent a tech out who said our air conditioner was leaking and there was no Freon; it would cost us close to $2000 to fill it check it for leaks and then charge it, but he could get us into a new air conditioner for 4000. There was no way we could do that not at the drop of a hat. The tech negotiated with the office and brought the price down to 2900 and they came the next day and installed the new air conditioner. Lo and behold It worked for a couple hours then froze the pipes up in the same positions as before! we knew then we did not need a new unit that something was wrong. Something else was wrong inside the new furnace. This morning they sent out a new technician, something else was wrong inside the new coil that was put at the same time as the furnace. This morning RN sent out a new tech named Ali OMGOSH where was he when we needed him a couple days ago!! This company has a real gem in him! He came out checked the new air conditioner, checked out the vents, said he knew what was wrong opened the new coil door and low and behold’s there was the insulation lying across the AC coil!! The air could not get to the new coil and so it was freezing up!! So no, we did not need a new AC, but Ali new his business right off the bat And got her done! I don’t know how long or how many days it would have taken anyone else, but we are sure thankful that he is the one they sent to us! PS Right Now was/is not responsible for the inside of the AC coil. It is the manufacture’s responsibility. There was glue only on one side of the insulation allowing the unglued side to fall free & against the coil. If I or my friends, family, anyone are ever in need of their services, I will always call or recommend Right Now!!**5/30/20 our a/c quit working working Friday morning! Of course with the weekend in the high 90s! So we called right now and they scheduled a technician to come out for Saturday. How overjoyed we were to see our technician was Ali! ! OK and he walked into the garage and said “oh I fix it for you. I know what’s wrong!” ! He opened his bag pulled off a thingy That goes through the drain and explained that that was a safety measure that shuts down the air conditioner when it doesn’t drain or when it gets full of water. So he did something like cut some pipe off of it, asked my husband for his shop Vac, did his thing and when he was through the air conditioner worked and began cooling immediately!! I tell you what a guy who knows his business!! He should go into business for himself! We are so lucky and we are now so cool! Both by the air conditioner and by knowing him!! Thank you Ali I& Right Now!
16:32 30 May 20
May 30, your tech was professional and friendly. Outstanding work ethic. Thank you so much!
02:47 30 May 20
Five stars for Ali! But I had to give 4 stars for the company because I paid a lot of money for a new AC unit and water heater, just to have the AC unit stop working two days later due to an install mistake (hot and miserable day). Ali came in and saved the day. I’ve appreciated everyone’s customer service and the professionalism of Right Now. I still feel confident and comfortable with my purchase, knowing that they will fix any mistakes or issues I have. I will stick with Right Now from now on! Highly recommend.
23:55 29 May 20
New Furnace/AC system recently installed and last night stopped working. Ali came to the house today and immediately identified the issue, explained the solution and fixed it. I was very impressed with his knowledge and honesty. During this time of Covid-19, he arrived in gloves and a mask. Thank you Ali!
19:54 29 May 20
He did a great job very professional and a good troubleshooter
16:12 29 May 20
Ali, the service tech was very helpful friendly and professional! He got the job done quickly well telling me the problem and charged a very fair rate. We'll always call " Right Now" 😎
19:26 28 May 20
Jeremiah was outstanding. So professional, great communicator, and skilled at his job.Definitely recommend Jeremiah and Right Now heating and air!
22:39 27 May 20
Provided answers to all my questions. Very knowledgeable and polite. Very thorough in his work. Learned more about my system and how it is working. Highly recommended.
21:09 27 May 20
Extremely professional and good at their job! Will definitely call again.
18:18 27 May 20
Technician Ali was excellent. Did his job efficiently and professionally. However, the scheduling and billing he was given were wrong. The job initially requested on March 10, 2020, included several additional services, such as adding three vents in the bathrooms, servicing the ducts and ensuring the air intakes were adequate. He was instructed to charge for the whole job even though he was only commissioned to do part of it. I had to complain and he had to call the office, before payment was reduced to only what was provided. 5 Stars for Ali, 2 stars for the administration and dispatch. Nobody seems to remember what was said in the original visit.
17:04 27 May 20
Good prompt friendly service.
00:50 27 May 20
Ben Welfong is a gem ! He is very efficient, though and professional, we hope he is our tech. forever.... what a perfect reflection of your company's values !!!!
21:51 26 May 20
The Guys at Right Now Heating & Air have done it again. They showed up on time and installed my A/C unit. They have always done a great job when working on my furnace and A/C. I highly recommend these guys to get the work done professionally. Im extremely satisfied with the work they do.
18:32 26 May 20
Right Now Heating has been my go to company for years. They are prompt and do a nice job on cleanup. Colin serviced my furnace and A/C recently. Came on time and explained what he did. I suggest anyone entering a home for service wear a mask, however.
16:47 26 May 20
Ali was super nice and got our repair done quickly on Memorial Day when AC was needed 🤗
13:46 26 May 20
The Right Now team did an excellent job in installing my new furnance and AC unit. They were professional, skilled, courteous, and clean. The installation was completed in one day. By evening, the house was toasty warm. The new system has been operating perfectly with a steady temperature. I am very happy with the performance of the furnace: my gas utility bill dropped by half in a month.
00:18 26 May 20
I've used Right Now Heatin and Air for many years and they have always responded to my calls in a fast and professional manner. Their technicians go above and beyond to solve any problem and always explain the steps they take.
18:29 25 May 20
Ali was was friendly and efficient. Quick repair and even added some extra UV tape at no cost!
18:33 24 May 20
Matt was professional and very knowledgeable. He inspected and tuned up my furnace and a/c units. He went over his findings with me and was very thorough. He advised me on what needed attention and what is working well. Overall, I was very pleased with his work and would highly recommend him and his company.
17:42 23 May 20
Richard was very professional and very informative. Great service!
16:47 23 May 20
The service provider Alisha was very knowledgeable and answered all of my questions. It was a great experience!
22:05 22 May 20
Colin was excellent. Although we didn't fix the furnace today, he gave me options to consider to help us solve the issue. I really appreciate his professionalism and knowledge.Thanks!
01:43 22 May 20
very personable and enjoyable to have around very thoughtful and polite
Italo & Andrew
01:31 22 May 20
Benjamin was professional and thorough. Knew what he was doing and how to explain it easily.