Right Now, Inc. Privacy Policy


Effective date: May 25, 2018

Right Now, Inc. takes your online privacy seriously. This Privacy Policy explains the privacy practices we follow and how they affect you.


Information We Collect


We may collect Personal Information from you in the course of your use of our website and related products and services. This Personal Information may include, but is not limited to:

  • First and last name
  • Email address
  • Phone number
  • Address
  • Any personal information you post on our website
  • Any information you provide us directly

We may also collect Usage Data automatically. This information may include, but is not limited to technical data such as your IP address, browser type, browser version, pages visited, date and time stamps, referring site, and other related information.

We may also collect Cookie and Tracking Data. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns to track and remember user preferences.


How We Use Your Information


We use the collected information to:

  • Provide products and services
  • Provide customer support
  • Process payments
  • Comply with legal obligations
  • Communicate with you about products, services, and promotions
  • Personalize your experience of our website, products, or services
  • Notify you of updates to our website, products, or services
  • Gather analysis to improve our website, products, and services, and the user experience

If Right Now, Inc.  is part of a merger, acquisition, or asset sale, your personal information may be transferred. In that event, we would notify you beforehand and provide you with the new party’s privacy policy.

We do share information with third-party companies and individuals for some of the uses outlined above. These third-parties include but are not limited to:

  • Google AdWords
  • Facebook


Note that we do not store or collect credit card information. Payment information you may provide to us is provided directly to our third-party payment processors, whose use of that information is governed by their own respective privacy policies.


How Long We Keep Your Information


We will retain your personal Information only for as long as necessary for the purposes described in this Privacy Policy.


How We Protect Your Information


The security of your information is very important to us. Bear in mind, however, that no method of internet transmission or storage is 100% fail-safe. So while we strive to keep your information safe, we cannot absolutely guarantee its security.


How You Can Access And Amend Your Information


Insofar as it is technically feasible, you have the right to:

  • Access your personal information
  • Amend your personal information in the event that it is incomplete or inaccurate
  • Restrict our use of your personal information
  • Port a copy of your information in a standard format
  • Remove your personal information

If you would like to access, amend, or delete any personal information we may have about you, or to address any complaints or questions you may have, please contact our Data Protection Officer by emailing us at satisfaction@rightnowheatcool.com, or writing us at: 212 Evans Street, Caldwell, ID 83605 USA.


Children’s Privacy


We do not address anyone under the age of 18. If you are a parent or guardian and you believe that your child has given us personal information, please contact us so we can take steps to remove that information from our servers.


Changes To This Privacy Policy


We may change this Privacy Policy from time to time at our sole discretion. We encourage you to check this page periodically for any changes.

If you have any questions or concerns about this Privacy Policy, please contact us at satisfaction@rightnowheatcool.com, or writing us at: Right Now, Inc., 212 Evans Street, Caldwell, ID 83605 USA.